Dear FirstCaribbean customer,

We understand that transferring your financial business to another institution may trigger some questions and concerns. Feel free to take a look at some questions that you may have.

If you require additional information, you can:

  • Send an email to [email protected], or
  • Call us on (473) 444-2667 (CO-OP), or
  • WhatsApp (text messages only) on (473) 410-2273 (CARE)


We have a full-service customer support system that crosses various channels, including telephone, email and website.

WhatsApp (text messages only):

(473) 444-2667 (CO-OP)
(473) 410-2273 (CARE)
[email protected]

Products & Services

Co-op Bank has a wide variety of products and services to meet the unique needs of our customers. We offer various deposit accounts such as savings, chequing and fixed deposits, and loan accounts including mortgages, overdrafts, consumer loans and wealth management and financial services. Customers also have access to a network of over 25 ATMs on the CONNEX network, our Visa international debit card for purchases locally and abroad, electronic banking (eBanking) for managing your funds at your convenience.

Electronic Services

Yes, we do!  We have our Internet/Electronic Banking or eBanking service that offers online access to your accounts through the web and mobile app.  With this service, you can:

  • View your account transactions
  • Pay your utility bills or other merchants
  • Transfer money between your own accounts or to friends and family members with the eBanking service
  • Transfer funds to other banks locally or within the Eastern Caribbean Currency Union (ECCU)
  • Send money internationally with wire transfers

This service also allows you to send secure messages to the Bank to request other services that may not be readily available with eBanking. For more details, click here.

Auxiliary Services

Yes, we offer night depository services to all our business customers.  This service features 24/7 access to deposit your funds using the depository slot at any of our convenient locations on #8 Church Street, Spiceland Mall, Grenville, Sauteurs and Carriacou.  We will provide you with a key for the depository, deposit books and some complimentary deposit bags. The annual fee for the service is a reasonable cost of $192.05 per year, VAT inclusive.

Merchant Services

The process is simple! We will send you our merchant application form and the accompanying agreement for completion so you can establish your service.