About Visa My Rewards

  1. The Visa My Rewards programme will be available to all cardholders for each GCBL credit card product.
  2. Cardholders are automatically enrolled in the Rewards programme.

Pay with your Grenada Co-operative Bank Visa credit card and enjoy Rewards Points

With your Co-op Bank Visa credit card, you can complete everyday shopping activities with confidence whether in person from wherever you are in the world or online in the comfort of your home.


  • Convenience: Your Co-op Bank Visa credit card offers the convenience and security of local and international purchases, with the ease of repayment in local currency. Go shopping, make purchases online or use it to pay bills at restaurants, at home and when you travel.
  • Worldwide Recognition: Your Co-op Bank Visa credit card is accepted locally and at millions of merchants around the world.
  • Customer Service Assistance: Whatever your need, just pick up the phone and dial the number on the back of your card to speak to one of our knowledgeable Customer Service agents.
  • Earn Rewards: You are automatically enrolled to earn one point for every US dollar spent. Convert those points to vacations or other shopping experiences at any time with no hassles:
    • Fly from Grenada to any destination in the world, on any airline without date restrictions, seat exclusions and with no blackout dates. Double-dip on the rewards by signing up with the airline’s frequent flyer program to earn points and miles without any restrictions. 
    • Stay at any hotel anywhere in the world. Enjoy free stays and room upgrades at exclusive hotels and resorts around the world.
    • Rent a car at any of the major car rental companies operating around the world.
    • Cruise on any cruise line of your choice.
    • Shop at your favorite store in person or online.
  • Redeem Points: You can easily redeem your points online or in store by simply using your virtual rewards card from the My Rewards app on your mobile device. Here is how to get started:
    • Download and install the “My Rewards by Visa Loyalty” mobile app from Google Play Store or the Apple App Store.
    • Or go to https://go2redeem.com/ and use the email address you have linked to your Co-op Bank Visa credit card and sign up to get started. 
    • If your email address needs to be updated, please contact our Customer Contact Centre at 1 (473) 410-2273
    • Confirm your name, then create and confirm your password.
    • Accept terms and conditions to complete registration on the My Rewards app and you are all set!
    • You have the freedom to redeem your points earned anytime, anywhere – online or in store, even contactless at over 61 million merchants around the world!
    • And not having enough points to purchase that item is no problem! Just split your payment: combine points with your Co-op Bank Visa credit card or any other debit/credit card to complete your reward purchase. 
    • Note: 
      • Points are valid for three (3) years from the date of issuance.
      • Cardholders who are in default on their credit card will be blocked from having access to accumulated rewards.
      • If a credit card is blocked or cancelled, the cardholder will automatically lose any accumulated rewards.
  • Replacement Card: You get instant approval for a replacement card to deal with emergencies if needed. Just contact our Customer Contact Centre at 1 (473) 410-2273. If you are overseas contact 1 (473) 404-4362
  • Price Protection: Found a lower price for an item you purchased (same manufacturer and model)? We will refund you the difference (up to US$200) within the first 30 days after your purchase.
    • Important Note: Price protection does not apply to items purchased in sanctioned countries: Cuba, Syria, Sudan, Iran, North Korea, Crimea, or any other countries listed on OFAC.
  • Safety First: All your data will be safe and protected using industry standard encryption processes, designed to minimize fraud and ensure your privacy.

Add-On My Rewards Benefits

Add other available benefits through Visa My Rewards:

Staycare Experiences

  • Emergency medical expenses – Up to USD $50,000 for Inpatient and Outpatient care expenses during an emergency while traveling.
  • Dental treatment – Emergency dental treatment in case of a covered accident or sudden onset of acute pain (incl. in medical limit).
  • Prescription drugs – Up to USD $250 for drugs which require prescription by a physician for treatment of a covered injury or illness.
  • Emergency medical evacuation – Up to maximum limit for emergency air and/or ground transportation expenses.
  • Repatriation of mortal remains – Up to maximum limit for protection and support to your family during difficult situations.
  • Hotel expenses due to convalescence – Up to maximum limit if you need to extend your stay due to an illness or accident, ensuring your accommodation and food expenses needs will be covered.
  • Pre-existing medical conditions – Up to USD $100 for protection in case of a medical emergency derived from a pre-existing medical condition.
  • Emergency medical treatment for pregnancy – Up to USD $100 for protection during a pregnancy medical emergency while traveling.
  • Sports and recreational expenses – Protection in case of an accident when practicing recreational sports, leisure, entertainment or physical conditioning events.
  • Return of minor children under 15 years old – When the minor child(ren) is being left unattended due to a covered person’s hospitalization.
  • Emergency medical reunion – Adult companion in case of emergency hospitalization for more than 10 days, covering expenses for round-trip air or ground transportation ticket plus accommodation and meals for up to 15 days.
  • Common carrier accidental death – Up to USD $25,000
  • Emergency political evacuation – Up to USD $25,000 for emergency political evacuation (excess of USD $1,000 per covered trip)

Flycare Experiences

  • Delayed baggage – Up to USD $200 in case your luggage was never recovered and confirmed lost or does not arrive on time at your travel destination.
  • Delayed flight – Up to USD $100 in case your international connecting flights are delayed for more than 6 hours.
  • Trip cancellation for specified reasons – In case you must cancel your trip in your country of origin for specified reasons such as terrorism and weather conditions, among others.
  • Trip cancellation for other non-specified reasons – In case you must cancel your trip in your country of origin for “any reason”.
  • Trip interruption (early return) – Travel expenses for one-way air or ground transportation ticket in case of death of your travel companion or immediate family member.
  • Trip interruption (other reasons under trip cancellation) – Travel expenses related to transportation, including ticket and accommodations of an incomplete scheduled trip.
  • International connection loss – In case you lose your international connection flight, you will be placed on another one under the same initial conditions.
  • Lost baggage – Up to USD $600 in case your luggage was never recovered and confirmed lost or does not arrive on time at your travel destination.
  • Trip cancellation by airline – Full compensation when the contracted airline cancels your flight.

Other Experiences

  • Purchase protection – Will indemnify you (up to USD $500) against theft or accidental loss or damage to goods acquired abroad with the registered Miles/Care by Novae card on file, while on the trip.

Other Benefits and Services

  • Uppermiles X3 – Earn miles when spending and redeeming. Uppermiles X3 offers up to 3X rewards on all spending and redemptions, even when paying with rewards. There’s no limit to how much you can earn, there’s no expiration date, either.
  • Voyage benefits – Travel the flex way and with total peace of mind. Enjoy Voyage’s unique benefits so that you never worry about anything going wrong while you are travelling.
  • International purchase protection – Shop with total peace of mind. Our International Purchase Protection program grants you instant compensation in case of theft, accidental loss or damaged goods. Coverage includes goods given as a gift. Losses must occur within the first 30 days after purchase.