Welcome to Grenada Co-operative Bank Limited!

• #14 Church Street, St. George’s
• Spiceland Mall, Morne Rouge, St. George
• Main Street, Sauteurs, St. Patrick
• Victoria Street, Grenville, St. Andrew
• Main Street, Hillsborough, Carriacou

Co-op Bank has done the work to make banking swift, simple and secure. As an institution that has existed for more than 90 years, we have stood the test of time as a reliable, safe and convenient life partner for all your financial needs. Our wide array of products and services and the satisfaction of our customers are testimony to that.

Our electronic banking service or eBanking offers our customers the convenience of doing business wherever they are. View account transactions, pay utility bills or other bill merchants, transfer funds between your own accounts or to friends and family members, transfer funds to other banks locally or within the Eastern Caribbean Currency Union (ECCU) and even send money internationally with wire transfers. eBanking also allows customers to send secure messages to the Bank to request other services that may not be available with eBanking.

Our Visa international debit card can be used for day-to-day transactions, whether it is at the ATM to withdraw or deposit funds, make quick, easy payments at a wide range of stores including supermarkets, pharmacies, restaurants, government offices and other retail stores locally and abroad, as well as online shopping outlets at merchants like Amazon and PayPal. With the card’s enhanced chip and PIN and contactless technology, our customers experience enhanced security features that help to make purchases more secure.

We also have a wide network of over 25 ATMs on the CONNEX network, which adds to the convenience of 24/7 access to funds.

We have a full-service customer support system that crosses various channels, including telephone, email and website.

You will receive a letter along with a welcome package from the Bank containing all the necessary information about your new Co-op Bank accounts. For any additional information, feel free to visit our website www.grenadaco-opbank.com/integrate

Grenada Co-operative Bank Limited, fondly referred to as Co-op Bank, has a rich history in Grenada. Since its inception in 1932, Co-op Bank has grown and developed with the Grenadian people, leading the way on many remarkable accomplishments for the country. The history of Co-op Bank is the history of Grenada.

Co-op Bank was established by a group of local businessmen who wished to create a banking institution for local working-class families who could not afford the minimum £1 to open accounts at the other foreign owned banks. As a result, Co-op Bank’s starting balance of one penny differentiated it as an indigenous bank and gave it the longstanding name “the Penny Bank”.

Today, Co-op Bank has grown from a fledgling financial institution to one of the largest, with over $1.6 billion in assets, over 67,000 customers, and over 250 employees across five Retail Banking Units and a Head Office. The Bank’s core strategy remains one of customer centricity, where the customer is placed at the heart of every decision, process, product, and service.

Co-op Bank employs a cadre of over 250 talented, dedicated and well-trained staff members across five (5) Retail Banking Units and a Head Office.

You can provide your institution with our wire transfer details based on the currency being sent.  If you wish to send money by draft/cheque, please note that the Bank does not accept cheques and drafts in euro and sterling currencies.

Co-op Bank has a wide variety of products and services to meet the unique needs of our customers. We offer various deposit accounts such as savings, chequing and fixed deposits, and loan accounts including mortgages, overdrafts, consumer loans and wealth management and financial services. Customers also have access to a network of over 25 ATMs on the CONNEX network, our Visa international debit card for purchases locally and abroad, electronic banking (eBanking) for managing your funds at your convenience.

You will be required to agree to the terms and conditions for eBanking services and merchant services.  All other terms and conditions remain the same.

For your convenience, your account number for your deposit and loan products will remain the same.

Where applicable, you will be advised of and contacted by your new relationship manager by email initially, followed by a telephone call.

You can use the electronic banking (eBanking) service, or your Visa International debit card at any CONNEX ATM for 24/7 access to your accounts.

In the immediate months after the integration, you can access services at our Distribution Center at what is currently the FirstCaribbean building on Church Street, St. George’s.

Alternatively, our Retail Banking Units remain available during operating hours for you to visit or call/text to speak with a representative.

You can find our Schedule of Fees & Charges here.

Fortunately, Co-op Bank has locations at both Church Street and Grand Anse, which adds to your convenience in doing business. Our St. George’s Retail Banking Unit is located at #14 Church Street and our Grand Anse Retail Banking Unit is located at Spiceland Mall, Morne Rouge, St. George.

The interest rate depends on the type of savings plan that you have.

No, the interest rate for any existing loans you have will not change.

You can enjoy withdrawal limits of up to $5,000 per day at the ATMs and up to $10,000 per day at points of sale terminals in stores and online, with our Visa International Debit Cards.

Yes, statements can be provided upon request.

1. Debit cards?
2. Credit cards?
3. Cheque books?
4. eBanking?

No, you are not required to order debit cards, credit cards, cheque books nor eBanking.  We have prepared them for your convenience. Once you have these existing products and services with FCIB, you will be automatically transferred to our services. 

1. Debit card?
2. Credit card?
3. Cheque book?
4. eBanking?

You will get access to these services as soon as the integration is complete. While access will be available from this date, customers are encouraged to collect debit cards, credit cards, cheques books and get any login credentials prior to that date to avoid any inconvenience. You can expect communication from us in advance of the collection periods. 

We have made the collection of your financial instruments convenient.  A Distribution Centre will be established at the G.V. Steele Conference Room, Co-op Bank's location on Church St., St. George’s with flexible opening hours.  We will advise of the collection schedule in subsequent communication.  We encourage you to collect your items in the time allotted so that you are ready when the transition occurs. 

You can contact us via email: [email protected] or telephone (473) 444-2667 to request delivery of your package by mail.  The charge for mailing will be applied to your account.

We encourage you to collect your items within the specified period as uncollected cards will be cancelled after ninety days.

Yes, we do!  We have our Internet/Electronic Banking or eBanking service that offers online access to your accounts through the web and mobile app.  With this service, you can:

• View your account transactions
• Pay your utility bills or other merchants
• Transfer money between your own accounts or to friends and family members with the eBanking service
• Transfer funds to other banks locally or within the Eastern Caribbean Currency Union (ECCU)
• Send money internationally with wire transfers

This service also allows you to send secure messages to the Bank to request other services that may not be readily available with eBanking. For more details, click here.

Yes, it will.  We tried to make it as convenient as possible for you by creating a combination that is easy to remember.  Your new username starts with the number 6, followed by a combination of your initials along with your cellphone number.  E.g., Jane Doe’s username will be 6JD4050000.

The Bank has invested significantly over the years in its information security framework.  This framework includes 24/7 monitoring of our systems to prevent any potential breaches.  Additionally, we have a cadre of well-trained staff equipped with the skills to detect and report any suspicious activity.

Fortunately, we have not had any major breaches.   The Bank has invested significantly over the years in its information security framework.  This framework includes 24/7 monitoring of our systems to prevent any potential breaches.  Additionally, we have a cadre of well-trained staff equipped with the skills to detect and report any suspicious activity.

You will have to use Co-op Bank’s routing information:
For wire transfers – SWIFT code – GROAGDGD
For Electronic Funds Transfers (EFTs) – 000000233 for salary payments and ECD transfers from local banks locally and from within the ECCU.

No, your current standing orders will be automatically set up for you by the Bank.

Yes, we offer night depository services to all our business customers.  This service features 24/7 access to deposit your funds using the depository slot at any of our convenient locations on #8 Church Street, Spiceland Mall, Grenville, Sauteurs and Carriacou.  We will provide you with a key for the depository, deposit books and some complimentary deposit bags. The annual fee for the service is a reasonable cost of $192.05 per year, VAT inclusive.

The process is simple! We will send you our merchant application form and the accompanying agreement for completion so you can establish your service.

Yes, you can! In addition to completing the merchant services application and agreements, you will also need to open an account to process your settlements.

We will ensure that we deliver your point-of-sale machines and deliver the relevant training to your staff prior to July 12, 2023, to ensure that your service is not interrupted.