Dear FirstCaribbean customer,

We understand that transferring your financial business to another institution may trigger some questions and concerns. Feel free to take a look at some questions that you may have.

If you require additional information, you can:

  • Send an email to [email protected], or
  • Call us on (473) 444-2667 (CO-OP), or
  • WhatsApp (text messages only) on (473) 410-2273 (CARE)


You will receive a letter along with a welcome package from the Bank containing all the necessary information about your new Co-op Bank accounts. For any additional information, feel free to visit our website

Products & Services

You can find our Schedule of Fees & Charges here.

Electronic Services

Yes, we do!  We have our Internet/Electronic Banking or eBanking service that offers online access to your accounts through the web and mobile app.  With this service, you can:

  • View your account transactions
  • Pay your utility bills or other merchants
  • Transfer money between your own accounts or to friends and family members with the eBanking service
  • Transfer funds to other banks locally or within the Eastern Caribbean Currency Union (ECCU)
  • Send money internationally with wire transfers

This service also allows you to send secure messages to the Bank to request other services that may not be readily available with eBanking. For more details, click here.

Auxiliary Services

No, your current standing orders will be automatically set up for you by the Bank.

Merchant Services

The process is simple! We will send you our merchant application form and the accompanying agreement for completion so you can establish your service.